샤토 마르 골프 리조트, 트레이드마크 컬렉션 바이 윈덤

If I could give zero stars, I would. From the moment I arrived, this hotel looked totally abandoned and neglected. The place felt like a ghost town with virtually no staff around, yet bizarrely I noticed some people who seemed to be living there long-term. The few staff members I encountered were unmotivated and unwilling to help with anything. My room was filthy and extremely poorly maintained. There was dust and grime everywhere, and even basic amenities were missing or broken. None of the lamps even had light bulbs, leaving the room in darkness. The bathroom was the worst: the toilet paper roll hadn’t even been replaced after the last guest – absolutely disgusting and unacceptable. To top it off, the fire alarm went off late at night and blared for almost an hour. I was jolted awake and had to wait forever for them to finally shut it off. It was a ridiculous late-night fiasco with no apology or explanation from management. Finally, the price was the last straw. This dump charged an outrageous amount per night for such a nightmare experience. I have never felt so ripped off by a hotel. Bottom line: stay far away from this hotel – no matter how desperate you are, it’s just not worth it.

房子還可以

OMG 😳 Terrible experience , first time checking out and getting another room . The front desk staff was helpful but limited on what they could do & overworked . First off , checking in I was sceptical since the Lobby was full of a lot of loud people . I checked in anyways and when I got to my room I noticed my TV was missing from the wall but the remote was still on the dresser. There was a Simon says (seriously) on my nightstand for entertainment… as I was trying to relax in my room with no tv , a family of 5 opened my door because they had the same key and room number ?? They said I was in their room but I showed them my keycard & we realized we had been given the same room. I was there first so they went away, I had plans that evening and at that time decided I didn’t feel comfortable leaving anything in my room . I took my stuff downstairs & tried to find something that would make this hotel doable, unfortunately I found more trains to leave . Very run down and it’s in a bad area I ended up checking out after 2hrs and got a new room elsewhere where I was happy .

The mattresses were very hard. They need to look into changing them out. Also maybe look into looking into putting carpet in the rooms, as it was noisy.. We could hear everything going on in floors below and above us. The hallways were super noisy. Staff could have been a little more friendly.

The resort is a little dated. But it was clean and the rooms were big and beds were really comfortable The check in wa seasy and Arielle was really nice and helpful. There were multiple events going on and I couldnt hear the music or any noise. I love the old concrete construction its solid and you cnat hear nada!! I requwsted a microwave but when I arrived they didnt have one. But theh have one at the lobby so we used it. The hotel is very centric. Las Olas blvd is like 14 mns and 45 from Miami(not at pick times) The pool and the backyard area was clean and it was inviting. Bring your toiletries as the hotel provides the minimum and its not of good quality.

Old, dirty hotel (I found cockroaches at the reception and inside the room), horrible bathroom, misleading photos. We booked two nights, slept the first one and left for another hotel. I do not recommend this hotel!